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How we collect, use, and protect your personal information
C Logic Factory ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
By using C Logic Factory, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our services.
When you create or use an account, we collect:
When you make a purchase, payment information is processed by our payment provider (AllPay). We do not store your full credit card number. We receive:
We automatically collect:
When you use our services we collect:
If you connect a Commando or Comms EA to your MT5 terminal, the EA additionally sends the following to our servers so we can authenticate the connection, track group performance and provide live dashboards:
These records are stored for as long as your account is active so that historical performance, charts and leaderboards remain accurate, and are removed when you delete your account (see §5.2).
We collect information from:
We use your information to:
We do not sell your personal information. We may share your information with:
These providers are contractually obligated to protect your information and use it only for the services we engage them to provide.
We may disclose information if required by:
If C Logic Factory is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share information for other purposes with your explicit consent.
We retain your information for as long as your account is active or as needed to provide you services.
When you delete your account, your personal information is removed from our active systems immediately. Some records may persist in encrypted backups for a limited period before being overwritten in the normal course of backup rotation, and certain records may be retained where we are required to keep them for legal or legitimate business purposes (see §5.3).
We may retain certain information longer if required for:
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
You can request a copy of your personal data we hold.
You can request correction of inaccurate or incomplete data.
You can request deletion of your personal data, subject to certain exceptions.
You can request that we limit how we use your data.
You can request your data in a structured, machine-readable format.
You can object to processing of your data for certain purposes.
You can withdraw consent for processing that is based on your consent.
To exercise any of these rights, please contact us at privacy@clogicfactory.space. We will respond within 30 days.
We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.
You can manage cookie preferences through our cookie banner or your browser settings. Note that disabling certain cookies may affect Platform functionality.
Your information may be transferred to and processed in countries other than your own, including the United States and other jurisdictions where our service providers operate. We rely on the following safeguards for transfers out of the EEA / UK:
We implement industry-standard security measures including:
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Our Platform is not intended for users under 18 years of age. By creating an account you certify that you are at least 18 years old. We do not knowingly collect information from children, and if we become aware that we have collected information from a person under 18 we will delete it promptly. If you believe a child has registered, please contact us at the address in §13.
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
For GDPR-related requests, you may also lodge a complaint with your local data protection authority.